What data do we collect?

We collect the following data:

• Personal identification information (Name, email address, phone number, preferred time to call back)

How do we collect your data?

You directly provide Core Chiropractic with most of the data we collect. We collect data and process data when you:

• Voluntarily complete a form on the website where you provide us with your details. 

• Use or view our website via your browser’s cookies.

How will we use your data?

Core Chiropractic collects your data so that we can:

• Contact you regarding your questions, and if asked to do so via the “Request a callback” section and other forms on the website. 

• Add you to our mailing list when booking on to any of our services. You may opt out of any marketing emails, but we may contact you in order to confirm, remind you of and if there are any changes to your appointment.

How do we store your data?

We hold people’s data in accordance with with the General Chiropractic Councils regulations which is held for 8 years once treatments are begun. Individual data is held by a third party CRM system in accordance with GDPR compliances.

What are your data protection rights?

Core Chiropractic would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Core Chiropractic for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Core Chiropractic correct any information you believe is inaccurate. You also have the right to request Core Chiropractic to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Core Chiropractic erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Core Chiropractic restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Core Chiropractic processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that SCore Chiropractic transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@ccsussex.co.uk.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Core Chiropractic website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Core Chiropractic keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10th June 2024.

How to contact us

If you have any questions about Core Chiropractics privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@ccsussex.co.uk.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Core Chiropractic has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone: 0303 123 1113

Website: https://ico.org.uk/global/contact-us/